Contact Information

Effective Date: August 5, 2026

KAGO is an art and lifestyle brand operated by K ART GLORY Co., Ltd.. We provide customer support for products, orders, payments, shipping, returns, refunds, and business inquiries relating to our online store.

1. Business Information

Store and Brand Name: KAGO
Operating Company: K ART GLORY Co., Ltd.
Representative: Jong Won Choi
Business Taxpayer ID Number: 862-87-03541
Corporation Registration Number: 161511-0373715
Mail-Order Business Registration Number: 2026-Chungnam Asan-0797
Registered Business Address: 82 Hyudaesegyo-gil, Baebang-eup, Asan-si, Chungcheongnam-do, Republic of Korea
Country: Republic of Korea

2. Customer Service

Email: kartglory@gmail.com
Telephone: +82-1899-1538
Customer Service Hours: Monday to Friday, 10:00-17:00 Korea Standard Time (KST)
Closed on weekends and public holidays in the Republic of Korea.
We aim to respond to customer inquiries within 1-3 business days. Response times may be longer during public holidays, product launches, exhibitions, or periods of high inquiry volume.

3. Order and Product Inquiries

For questions regarding an order, please include:
• Order number
• Customer name
• Email address used for the order
• Product name
• A brief description of the inquiry
For damaged, defective, missing, or incorrectly delivered products, please also provide clear photographs of the product, internal packaging, outer shipping package, and shipping label.
Please do not include payment card numbers, account passwords, or other sensitive financial information in your email.

4. Returns, Refunds, and Shipping Inquiries

Return, cancellation, exchange, and refund requests should be submitted by email before a product is sent back.
Email: kartglory@gmail.com
Products returned without prior authorization or return instructions may not be accepted.
For full details, please refer to our Returns & Refunds Policy and Shipping Policy.
5. Intellectual Property and Business Inquiries
For artwork copyright, artist licensing, image-use permission, product collaborations, wholesale and corporate orders, press and media, exhibitions, or cultural projects, please contact:
Email: kartglory@gmail.com
Please include the purpose, proposed use, organization name, relevant product or artwork, intended territory, and proposed period of use.

6. Online Store and Security

Official Online Store:
https://www.bykago.com
Official communications relating to orders will generally be sent from KAGO's email address or through Shopify's order-notification system.
KAGO will not request full payment-card details, passwords, or authentication codes by email.

7. Contact Summary

KAGO
Operated by K ART GLORY Co., Ltd.
Representative: Jong Won Choi
Business Taxpayer ID Number: 862-87-03541
Corporation Registration Number: 161511-0373715
Mail-Order Business Registration Number: 2026-Chungnam Asan-0797
Business Address: 82 Hyudaesegyo-gil, Baebang-eup, Asan-si, Chungcheongnam-do, Republic of Korea
Telephone: +82-1899-1538
Email: kartglory@gmail.com
Website: https://www.bykago.com